Warranty
ACT Canopy Toolbox PTY LTD offers a 24 Month structure warranty from the date of purchase.
Purchase date can be found on digital receipts and physical invoices delivered with toolboxes.
ACT Canopy Toolbox will also keep accurate transaction records.
ACT Canopy Toolbox warranty is 24 months for all levels of use (commercial, private and trade) for the warranty period.
Warranty does not cover damage caused by accidents, misuse or negligence.
Warranty also does not cover any damage caused by natural disaster or severe weather events.
ACT Canopy Toolbox does not offer a warranty for any surface damage that occurs to any toolbox, including scratches rust or any other surface defect that occurs over time. Any defect found within 24 hours of receiving the toolbox must be reported immediately to ACT Canopy Toolbox, otherwise the defect will be considered natural wear and tear.
Warranty becomes void if product is used for an unintended purpose or altered in any way, unsatisfactory installation may also void warranty.
Items given away in promotion periods will not be covered by warranty.
Warranty does not cover theft or attempted theft of items or any damage which occurs.
Warranty Claims
Any item subject to claim must be reported to ACT Canopy Toolbox directly, Full details of the product fault as well as photo evidence will be required before warranty is actioned.
ACT Canopy Toolbox will first attempt to fix faults before offering a replacement.
All return freight costs are liable to the purchaser.
If warranty claim is found to be illegitimate, all costs associated with the warranty claim will become payable by the customer.